An AI back office for plumbers
The burst-pipe call that hits at 2am while you're already wrist-deep under another sink no longer goes to voicemail. Ironclad is an AI back office for plumbers. It answers, gets the address and the problem, and books the call onto your schedule. It also follows up on the water-heater and repipe estimates that go cold, and chases the invoices customers forgot to pay. Going live is a flat monthly for the office plus 15% of the receivables it recovers: money you already earned that was sitting uncollected.
- Answers the 2am burst-pipe call when you're in a crawlspace with both hands busy
- Books the emergency onto your schedule with the address and the problem attached
- Follows up on water-heater and repipe estimates before the customer hires someone else
- A flat monthly plus 15% of recovered receivables
How it works for plumbers
A main line clogs on a Saturday and the homeowner is calling every plumber in town. The first one to pick up wins the job. If you're under a sink with both hands busy, that call goes to voicemail and the job goes to the next guy. Ironclad answers instead. It tells the caller it's an AI, gets the address, finds out the water heater died before a houseful of guests or the kitchen floor is going under, and books it onto your schedule with the notes attached.
It works on top of the software you already run, whether that's Housecall Pro, Jobber, ServiceTitan, FieldEdge, Service Fusion, Workiz, Kickserv, or just Google Calendar and a spreadsheet. For Housecall Pro and Jobber it writes the booking straight into your account. For the rest it books through your calendar and your team confirms it in your software. Anything genuinely tricky routes to a real person on your team, not a robot reading a script.
Why plumbers use it
Emergencies don't wait for business hours. The pipe bursts at 2am, the main clogs on the weekend, the water heater quits the night before company comes. Every one of those is a job, and every missed call is a job that went to whoever picked up first. You can't answer the phone from inside a crawlspace, and a part-time answering service just takes a message you read four hours too late.
Then there's the money already on the table. The repipe estimate the customer is still thinking about. The water-heater quote that's been sitting a week. The invoice from last month nobody paid. That work doesn't chase itself while you're running calls all day. Ironclad does, so the jobs you already earned actually close and get paid. And it's not plumbing-only, Ironclad runs the back office for HVAC, electrical, roofing, landscaping, pest control, painting, and the rest of the trades that run trucks.
What does it cost?
When you go live, it is a flat monthly for the office plus 15% of recovered receivables, each dollar traced to the emergency, estimate, or invoice that earned it.
We go over the exact setup and monthly numbers on the demo call, once we see how your shop runs. No per-truck charge and no surprise line items.
Common questions
- What does it cost?
- Going live is a flat monthly for the office plus 15% of recovered receivables, each dollar traced to the call or invoice that earned it. We go over the exact numbers on the demo call.
- Is it an AI or a real person?
- It's an AI, and it says so on every call. It handles the everyday stuff, getting the address, the problem, and booking the job. When something is genuinely complicated, it hands off to a real person on your team instead of guessing.
- Does it work with my software?
- Yes. It runs on top of what you already use, including Housecall Pro, Jobber, ServiceTitan, FieldEdge, Service Fusion, Workiz, Kickserv, Google Calendar, or a spreadsheet. For Housecall Pro and Jobber it books straight into your account. For the rest it books through your calendar and your team confirms it in your software.
- Can it handle a real plumbing emergency at 2am?
- That's the point. When a pipe bursts in the middle of the night and you're asleep or on another job, it answers, calms the customer down, gets the address and the problem, and books the call onto your schedule so you don't lose it to the next plumber who picked up.